The Ultimate Guide to Customer Service
15 Lessons (2h)
- Intro & Key Concepts
- What Customers Want & TQM
- WHY Customers Leave & How To Keep Them
- LTV & Understanding YOUR Customers
- Dealing With Difficult Customers
- Customer Service - Phones
- WHY People BUY From Us!
- FINAL Thoughts & Tips!
A 2-Hour Guide to Help You Deliver Excellent & Satisfying Service, and Gain More Positive Feedback
Prof. Paul Cline, Ed.D | Business/Psychology Expert
Prof. Paul Cline, Ed.D is a serial entrepreneur & psychology expert, CEO at Advanced Ideas, Inc., award-winning university professor, therapist, corporate trainer, professional speaker, internet marketing expert, and a business consultant. He has 4 advanced degrees, extensive experience in the fields of business & psychology and a wealth of information to share.
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